How can we help?
We've listed below the most popular questions we get asked about the Dial-a-Code service. If you can't find the answer you are looking for, then please contact our customer services team for further assistance with your query.
No, the service works on all T-Mobile and Three contract & Pay As You Go SIM cards and Orange Pay As You Go only. So if you are already on T-Mobile, Orange or Three you can use Dial-a-Code right away. If not, don't worry, you can pick up a Pay As You Go SIM from most local stores, or get one FREE here.
The rates T-Mobile, Orange and Three charge for dialing our special 6 digit access codes, starting '29' are shown with each destination. There are no hidden charges and you can confirm these rates on the network operators' own websites. Find out more about billing here.
The rates shown to Dial-a Code's access codes are specifically for T-Mobile, Orange and Three users. Calls from other networks will not connect to these access codes.
No. We have exclusively negotiated with T-Mobile, Orange and Three to ensure our access codes have no connection fee, no minimum call charges, are billed per second, and have absolutely no hidden charges. You will only be charged the advertised pence per minute all-inclusive rate for the country you wish to call.
You can pick up Pay As You Go SIM card from most local stores.
No, all calls are billed, per second, by T-Mobile, Orange or Three directly. You will not receive any charges or additional bills from us. Find out more about billing here.
You can call over 150 countries with Dial-a-Code. Simply search for the country you wish to call to find the access code you need, along with the pence per minute price to call that number from your mobile.
Yes! You can store them together as one entry in your phonebook. Find out how to here.
If you have an iPhone then download our FREE app.
